UK Study Tours Student Tours Customer Line +44(0) 1273 72 55 77|UK Study Tours Student Tours Customer Service Email travel@ukstudytours.com

STUDENT TOURS & GROUP TRAVEL

Day Trips, Weekend Tours, Sporting Events, Theatre Nights, Festivals

Frequently Asked Questions

What you should know before travelling with UK Study Tours?

We have collected the most frequent questions before visitors book and travel with UK Study Tours, before you approach us with your enquiry, you question might be already answered.

It is easy. Select your departure region, choose the trip you would like to go on, book your tour, print and bring your ticket to specific pickup point and departure time mentioned on your booking ticket or during the booking process.

UK Study Tours currently offers student tours services from 10 different cities in UK. Bath, Bournemouth, Brighton & Hove, Bristol, Cambridge, Eastbourne, Liverpool, London, Manchester and Oxford.

You need to be based in one of the listed cities to join us on our tour. Each city has got several pick up points based on type of the tour, you can select your pick up point throughout the booking process.

You don't need to be a student to travel with UK Study Tours, everyone is welcomed on our tours. And all individuals can book any tour online. However average age of travellers is 18-29 and all our customers including individual travellers need to respect tour guide, tour driver and all the other travellers. UK Study Tours takes 0% tolerance to any rude or agressive behaviour.

As a student you have several options. You can register on our website and book any tour online. You can also speak to your school social organiser, most of the schools are in partnership with us. For any urgent enquiries and bookings we recommend to call us directly at: +44(0)1273 72 55 77 and book a tour over the phone. Alternatively our promoting staff is visiting some of the schools regularly and you can approach them too. To use partner booking offices please check the contact us for opening hours and contact details.

Cash and sometimes bank cards are accepted at a booking centre. Alternatively you can go to our website and use a bank card or credit card; including Visa, Mastercard & American Express.

Click on the weblink for the tour to be shown the itinerary. Or if using the departure region method of booking click on "book now" on the chosen tour and the itinerary page will be shown.

Click here to check if you need a Schengen visa to travel to Europe. Note: Scotland and Wales do not require any type of visa other than the UK visa which you will already have for your stay in England. If you are EU citizen, you do not require any type of visa to travel to Europe. For more details visit out Visa Information page.

Departure time with the pick up point is shown at first step of booking process, also both are listed on your ticket.

Essentials to take include: tour ticket, passport, identification, money, bank card, phone, camera and suitable clothing.

In general, all our tours are inclusive of travel, services of a tour guide. For weekend tours hotel accommodation with breakfast is included. To find out what else is included please read tour itinerary.

Yes, we might offer you discounted optional extras on some weekend tours and day trips, which are not included at original price. However, all these extras are fully optional and you dont need to attend any extra activity. Some of the extras are offered at lower prices as the original ticket price, due to our partnership with certain museums and organisations. Please see our itinerary for what is included in the tour price and for any optional extras or talk to our tour guides.

On weekend tours breakfast at the hotel where the group is staying is included.

Enough to cover lunch, dinner and any tour optional extras, city attractions or shopping you wish to do while you are on a tour. It is also a good idea to have a bank card to cover any emergencies which may happen.

Change your money before you depart as it will likely be cheaper than on the ferry or abroad. Use a bank, bureau de change or post office to do this.

We recommend you keep the provided map with you always, as well as the contact details of your tour guide, and call him immediately if needed.

Please listen your tour guide carefully all the time, we highly recommend to be at the given times at specific pick up points. Please respect all the other travellers.

If you would like to get in touch with us for any reason, please use any of the methods listed on our contact us page. Please bear in mind if you have used service of alternative booking office, you should contact us directly anyway. Alternative booking offices do not offer customer service in our behalf.

UK Study Tours Ltd. understands that not all groups are the same and that some participants may require special accommodation on your tour. These special needs may result from a disability, culture, diet, religion, behavioural difficulties, etc. UK Study Tours can help accommodate any special needs with prior warning. Should you have any such requirements, please inform our advisor at the enquiry stage of your trip. We will discuss with you the details and options and you will be asked to confirm the special needs in writing. Once we receive this we will then write back to you and confirm what we will be able to provide with respect to the special facilities you require. After confirmation is received, we will be able to proceed with the booking. For further info, please contact as at travel@ukstudytours.com

Still can't find the right answer?

Not a problem, you can still approach us by email at: travel@ukstudytours.com or call us at our customer service line: +44(0)1273 72 55 77 to speak with one of our Tour Operator Managers. Usually we answer all email enquiries within 48hours, if you need to talk to us urgently, please call us directly. Our customer service line is opened from Monday - Friday, from 10:00 to 18:00.

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