UK Study Tours Student Tours Customer Line +44(0) 1273 72 55 77|UK Study Tours Student Tours Customer Service Email travel@ukstudytours.com

STUDENT TOURS & GROUP TRAVEL

Day Trips, Weekend Tours, Sporting Events, Theatre Nights, Festivals

TERMS AND CONDITIONS

By using our site, you are agreeing to comply with and be bound by the following Terms and Conditions. Please review the following terms carefully. If you do not agree to these terms, you should not use this site. The term "UKstudy Tours" or "us", "we", or "our" refers to UK Study Tours Ltd; the owner of this site. The term "you", "customer(s)", "student(s)" refers to the users and viewers of this website.

 

THE DEPARTURE TIME IS IN 24 HOUR CLOCK
(1000 IS 10AM AND 2200 IS 10PM)

Students are required to be at departure points 15 minutes prior to departure of the tour. Tour departure times and meeting points are listed on our website and confirmed on your ticket. Failure to arrive on time will result in missing the tour and no refund will be issued.

Delivery

Upon successful processing of the booking a copy of the ticket will be emailed to the email address provided to us at the time of registration. You will also be able to print your ticket at the completion of booking process.

Payment

Online Booking Payments will be processed using PayPal. You do not need to have an account with PayPal to be able to make online payments. Certain card companies do not allow payments via PayPal, so make sure to check with your card provider before making an online booking.

Cancellation & Refunds

Once a booking has been made for a tour that includes accommodation or ticket events, it is not possible to cancel the tour within 7 days of departure. Cancellation between 14 and 7 days will incur 50% cancellation fee. For bookings of day tours it is not possible to cancel within 3 days of departure. If the payment was made by card, the refund process will normally take between 7 to 10 working days. As for cash payments, the refunds will be instant.

Accommodation

Accommodation is based on multiple occupancy. Multiple Occupancy: 3 or more people sharing a room. Double Room: 2 people sharing, Twin Room: 2 people sharing. Room upgrades are available at extra cost and are subject to availability. Please select the necessary room type when booking or alternatively contact the office for room upgrades.

Travel & Excursions

Students are required to ensure they have the correct documents for travel to European destinations, including Passport and Visa which are required by some nationalities.

UKstudy Tours uses the services of other agents such as ferry companies, coach operators, and hotels. UKstudy Tours cannot be held responsible for the failure of any of these companies to supply the services required or for any delays resulting in such failure. In the event that any of our suppliers are unable to deliver the services required, UKstudy Tours will make every effort to make alternative arrangements so that the trip takes place or continues as per the schedule.

Optional tours are offered on weekend tours at an extra charge payable during the trip.

Your Conduct

UKstudy Tours reserves the right to deny carriage of passengers. Anyone who becomes aggressive, continually disobeys requests from the driver or tour guide, or is deemed to be putting other passengers at risk will risk being removed from the tour. If you are removed from the tour it will be your responsibility to arrange and pay for your return transport.

Info for London Students

UKstudy Tours will always endeavour to return to London before the last tube train, sometimes this can't always be the case and you will have to arrange alternative transport such as night buses or taxi. Please check alternative transport before you set off on your tour.

Miscellaneous

Brochure descriptions and prices are accurate at the time of printing but UKstudy Tours reserves the right to amend the itinerary as circumstances dictate although all advertised components of the tour will be included they may not take place in the order described. In the event that UKstudy Tours has to cancel any tour due to insufficient number of bookings then a full refund will be given. Notification of cancelled tours will be given at least 12 hours prior to trip departure dates.

All student tours information shows example itineraries to use as a guideline. Please note that the order we visit various attractions may change depending on the circumstances or time of year. Please follow the advice of your guide and make sure that you are at the various pickup points and departures at the correct times.

Free prize competitions

A winner will receive one standard booking for one person (no optionals or accommodation upgrades) on any of the offered tours mentioned in the competition. You need to send the correct answer by email with all your contact details to win@ukstudytours.com within the deadline of the competition. If your correct entry is drawn, we will contact you to find out which tour you have chosen and send you a ticket by email. Competition winners are shown on our facebook page.

Supervision for students under 18 / under 16

UKstudy Tours Ltd. does not carry passengers under the age of 16 years of age unless they are accompanied by an adult (over 18) who has been given authority to act as the legal guardian. On tours where under 16s are carried on tours a group leader must be present who assumes legal guardian responsibility.

Where no group leader is present, students under 18 but over 16 (on date of travel) may travel unaccompanied on day trips only and not overnight tours, subject to the following conditions: In accordance with British Council guidelines students who are aged 16 & 17 and booked on an adult course are classed as adults and are able to travel independently on Ukstudy Tours. However, this is at the discretion of the school/ students' parents and school staff deem the student to be mature enough to take responsibility as an adult.

Students under 16 years old must always be accompanied. UK Study Tour managers can at no time accept the responsibility of guardianship or responsibility of passengers under the age of 16 years as they are there for the purpose of tour management only.

For the comfort of other passengers UKstudy does not take under 5 year olds on the tours.

Copyrights

The images on this website are not a property of UK Study Tours Ltd. (except for watermarked images with logo of UK Study Tours) but of the copyright owner. We respect the intellectual property rights of the owners and if you believe that infringement of your copyrights has occurred by our use of the images and would like to have them altered or removed then please do not hesitate to contact us. We will take whatever action necessary for the removal or alteration of the challenged images on our website.

Emergency Contact Numbers

Please call our tour operator managers in any case of emergency if your tour guide is unavailable.

  • Jon - Tour Operator Manager - direct line: 00 44 (0) 7990 915 283
  • Adam - direct line: 00 44 (0) 7890 587011

Office Contact Details

UK Study Tours Ltd. Company Reg. No. 07088370 (England). VAT Reg. No. 121804745
Address: 4 Gordon Mews, Portslade, BN41 1HU, England.
Tel: 00 44 (0) 1273 72 55 77
Fax: 00 44 (0) 1273 72 44 66
Email: travel@ukstudytours.com

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